Privacy Policy

Effective Date: August 1, 2026

Claytor Memorial Clinic ("Clinic," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, www.claytormemorialclinic.com.

Please read this Privacy Policy carefully. By using this website, you agree to the practices described below.

 We may collect personal information that you voluntarily provide through our website, including:

• Name
• Email address
• Telephone number
• Information submitted through contact or appointment request forms
• Information you provide when communicating with our office

We also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Website usage statistics

 We use information collected through our website to:

• Respond to your inquiries
• Schedule or coordinate appointments
• Improve our website and services
• Communicate important information
• Maintain website security
• Comply with applicable laws and regulations

 This website is intended primarily for informational purposes. If you submit health-related information through our website, we will handle that information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Our website Privacy Policy does not replace our separate Notice of Privacy Practices, which explains how your medical information may be used and disclosed.

 Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.

Cookies may collect information such as:

• Browser type
• Pages viewed
• Time spent on pages
• General geographic location
• Referring website

You may disable cookies through your browser settings, although some features of the website may not function properly.

 Our website may contain links to third-party websites or use third-party service providers for website hosting, analytics, payment processing, or communications.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

 We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through this website without appropriate parental or legal guardian involvement. 

 You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information when permitted by law
• Ask questions regarding our privacy practices

Some requests may be limited by legal or regulatory requirements.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Continued use of the website after changes are posted constitutes acceptance of the revised policy. 

If you have questions regarding this Privacy Policy, please contact: 

Claytor Memorial Clinic

124 Wells Ave

Roanoke, VA 24016

Phone: 540-516-5116

Email: admin@claytorclinic.com

Patients receiving healthcare services from Claytor Memorial Clinic should also review our separate Notice of Privacy Practices, which explains how protected health information is used, disclosed, and safeguarded under HIPAA.